Rollouts can be tricky due to so many moving parts, but the key to managing a successful rollout includes three crucial components: one point of contact, centralized scheduling, and daily communication. Without these aspects it is nearly impossible to execute an……
“To be honest, I was skeptical about pricing at first. I wasn’t sold on the idea that One Call was going to be cost effective for me. But after I got that first bill after my One Call plumbing repair, and saw the price with my own eyes, I was converted,” said one RFS® client, a Facility Manager (FM) with Darden Restaurants. “I’m never calling a plumber directly again. This is the most convenient, efficient service I’ve seen in a while. RFS® nailed it.”
“We asked our clients to tell us what they wanted in these hyper-challenging times - we knew Corporate was changing their rules daily and we wanted to deliver exactly what they needed,” said RFS® President, Hal Bolter. “Immediately, we went to the drawing board and our team developed two entirely new divisions to pair with our existing Facilities support department.”
“We had the opportunity to make lemonade out of lemons here,” said Joe Bell, RFS® Director of Client Experience. “We chose organizations that were local to our team members and who could really use a boost. The team jumped right in - they even got friends and family members out to volunteer with them. It was awesome to see and definitely speaks to the heart of the RFS® culture.”
Has one of your peers retired or moved on and corporate decided not to replace them? Have you been asked to take on 20-30 more locations recently – most of them in a totally different region of the country? Is your Director or VP asking you for more timely, transparent updates on projects?
Have you ever been enjoying a meal in your favorite booth, at your favorite restaurant, when all of a sudden...WHAM! A driver was in the wrong gear and accidentally drove their car through the corner of the restaurant.
Bob hung up the phone and walked out to the parking lot to catch some air. It had been a frustrating morning. He was struggling to see how his project could still be completed on time. Three months ago, Bob (whose name has been changed), a Facility Manager for a nationwide restaurant brand, was working with a general contractor who was completing a list of improvements and ADA accessibility projects to the patio. The team ran into a series obstacles as the job progressed.
It’s not anyone’s favorite topic, but in the restaurant industry, it’s a fact of life. To ensure profitability, well run brands recognize store closings as financial lever they can use when the situation merits.
Last month we were excited to share some great news about our Project Managers being trained by FSF Manufacturing in the fine art of measuring and estimating a custom stainless food service installation. In this blog, let’s take a deeper dive on the subject of cook line replacements. We’ll share a bit about our process and preparation for this type of job, as well as a time-lapse video of an actual installation. Let’s get started.
RFS® prides itself on becoming an extension of the Facilities Manager. Part of the value that RFS® provides to our clients includes site visits and estimating, especially for complex projects. This fact, combined with of our strong relationship with FSF Manufacturing, means that the facilities we work with receive some of the finest turn-key solutions for cook lines, salad bars, chef’s stations, and other custom stainless steel food service equipment.
There’s something about the start of a new year which encourages us to refocus our priorities. Why? The daily grind of the can be tedious and distracting. It’s easy to get caught up in tangents and lose sight of mission. As businessman and author Stephen Covey is famous for saying, you’ve got to work hard to “keep the main thing the main thing.”
Our new blog series “Meet the Team” will highlight a different RFS® employee in each installment. We have some of the most professional and personable people in the business and we want to share them with you! Today, we are featuring an interview with Joe Bell, the RFS® Client Relations Specialist.
Tile and grout challenges are the norm in high-traffic, abrasive environments of commercial kitchens. Most facilities professionals have a love/hate relationship with quarry tile flooring...and for good reason. Quarry tile is the product of choice in commercial kitchens for its durability and quality, but often times environmental factors wage air assault on even the most expertly laid tile. Grout presents its own set of challenges.
It's 12:30am. The line cook working the range stares at a collection of grease residue accumulating in the corners near an open-flame burner. It’s been a long shift, he is exhausted, and he knows he should clean all grease off all cook surfaces, but he clocks out instead and leaves it for the next day. He does this nightly for about a month and forgets about the grease pile – until a fire breaks out at his station at 11:30 am on a Saturday lunch rush.
Remember the saying “an ounce of prevention is worth a pound of cure?” It might as well be the golden rule of the facilities management industry. It is especially true when an FM selects vendors to execute a project list. The success of your own projects often depends on…
Rollouts can be tricky due to so many moving parts, but the key to managing a successful one includes three crucial components: one point of contact, centralized scheduling, and daily communication. Without these aspects it is nearly impossible to execute an effective and stress-free multimillion-dollar rollout.
The sound of rushing water underneath the bar floor is a sound no facility manager wants to hear. Immediately, you start to think “This is the absolute worst time for a major water leak. It’s Friday night at 8pm. This place is packed. How much is this repair job going to cost? How much revenue are we going to lose?” And then you start scrambling.
When I was in college, the list usually referred to my list of classes, which changed each semester, and acute care was given to avoid 8:00 am or Friday afternoon classes. Once I was married, the list usually dictated how my Saturdays would be spent; fix a sprinkler, hang a new towel rack, pressure wash the deck or eves…you get the point. Different list entirely.
Our President, Hal Bolter, was thrilled to pour into senior boys at Lakeland Christian School this week, discussing topics like pursuing excellence, effective leadership, and learning from failures.
RFS® exceeds industry norms when it comes to qualified, knowledgeable associates. This is the most evident with our full-time, professional Project Managers who set the standard by holding GC Licenses, MBA's, and/or comparable renovation or construction experience. They use their...
