Facility Support

RFS offers scalable oversight and facilities support services and facility inspections. Facility support and oversight is an important component of corporate governance that ensures success. Properties depend on one another to reinforce brand perception. A great guest experience at one concept transfers to all within the system. Good experiences increase repeat business, foster positive word of mouth and translate into increased revenue.

Increasing oversight and upkeep of existing facilities more directly impacts guest experience and ensures that guest and back-of-house areas are safe, clean and well maintained. In addition, proper facility inspection and oversight saves money by eliminating failures at critical operating times and lengthens the life span of buildings and equipment.

RFS Facilities Support Services Division:

  • Facility inspection and assessment with short-term and long-term maintenance plans.

  • Development of schedules of preventative maintenance for heavy use equipment and systems.

  • Review and expansion of the existing network of regional service providers and vendors and negotiation of service contracts.

  • Generation of quarterly facility assessment reports for distribution to local and regional operations management.

  • Coaching of local operations crew in facilities best practices to ensure assets are properly utilized and maintained.

  • Review of maintenance plans with divisional leaders and unit managers and providing necessary follow-up support in executing the plan.

  • Partnering with operations to develop and budget annual planned work list.

  • Responding to risk management assessments of health, safety and code issues.

  • Ensuring brand standards are vigorously upheld.

  • Providing unit-by-unit cost and schedule reporting of all completed, active and pending planned work projects.

  • Negotiating purchasing agreements for goods and services to capitalize on economies

    of scale and leverage positions.

  • Development and implementation of standards and practices for execution of restaurant coordinated planned work.

  • Review and expansion of existing facilities knowledge base to include reference material pertaining to all kitchen equipment and major mechanical and electrical equipment in restaurants.

  • Maintaining a comprehensive set of facility management policies, procedures and guidelines that provide ongoing support for the needs of all aspects of maintenance delivery.

  • New store planned maintenance and services setup.

  • Warranty management and expiration walkthroughs.

General Facility Inspection Categories:

  • ADA compliance

  • Electrical systems

  • EM systems

  • Energy consumption

  • Fire alarm systems

  • Fire suppression

  • Green policies

  • Hazardous materials

  • Life safety

  • Pest control

  • Plumbing systems

  • Recycling

  • Roofs

  • Security systems

  • Sustainability

Contact RFS today to find out how we can get your commercial renovation project started and for more information on our facilities management services. Our facilities maintenance leadership team is well-versed in retail and restaurant renovation, facility support,facility maintenance and facility repair.