Benihana

benihana

Front of House Remodel | Cleveland, Ohio

RFS was challenged by Benihana to provide a cost-effective way to refresh the restaurant’s guest areas, enhance the dining experience and drive increased guest traffic to their Cleveland, Ohio restaurant. All work was completed over a two-week period after closing hours, which eliminated guest and restaurant personnel disruption.
The front of house remodel encompassed removal and replacement of wall décor, pendant lighting, water damaged drywall and the installation of new finishes in the dining room. RFS crews additionally prepped, primed and painted drywall ceilings, exposed fire suppression systems and lighting support brackets. Carpentry upgrades were also performed at the point-of-sale station and coat storage areas.
As leaders of the restaurant facility management industry, our core values include adding raving fans by being reliable, responsive, passionate, professionals while maintaining integrity. Our team earned this raving review from the restaurant’s general manager:

  • I have contractors come into the restaurant all the time, all smaller jobs by far than what RFS has just completed, with a lot more headaches. Bill and his team always left the restaurant clean and not once did they ever interfere with the operation, true professionals.The communication to me on a daily basis as to what would take place that day, what they needed from me, exceptional. Gentlemen, you are very fortunate to have such true professionals on your staff, and I hope our relationship continues in the very near future. Once again thanks for a job well done.

    Greg Carroll General Manager

Project Details

Project Goals Goals included refreshing the guest areas to enhance the dining experience and drive positive guest traffic counts
Project Timeline Two weeks
Project Work Front of House remodel, including removal and replacement of drywall, wall finishes and lighting as well as ceiling repainting and carpentry upgrades to
point-of-sale station
Interruption of Service All work completed after-hours to eliminate disruption to guests and restaurant personnel